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1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1.2 By using our website, you accept this privacy policy in full; accordingly, if you disagree with this privacy policy or any part of this privacy policy, you must not use our website.

1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. You can review our cookies information in Section 13.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

– information that you provide to us when registering with our website (including your email address);
– information that you provide when completing your profile on our website (including your name, profile pictures, telephone, address, occupation, website and other details);
– information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
– information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
– information relating to any purchases you make of our online/on-site courses, trading room hours or any other transactions that you enter into through our website (including your name, address, telephone number and email address);
– information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
– information collected via cookies about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths); and
– any other personal information that you choose to send to us.

2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to:

– administer and improve our website and business;
– personalize your experience and allow us to deliver the type of content and services you are most interested;
– give you access to the online/on-site courses and trading room hours purchased through our website;
– send statements, invoices and payment reminders to you, and collect payments from you;
– administer a contest, promotion, survey or other site feature;
– send you non-marketing commercial notifications, that you have specifically requested;
– send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
– send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by email (you can inform us at any time if you no longer require marketing communications);
– provide third parties with statistical information about our users in order to make our marketing efforts more efficient, such as visited pages and services purchased through our website (but those third parties will not be able to identify any individual user from that information);
– respond to enquiries and complaints made by or about you relating to our services;
– keep our website secure and prevent fraud; and
– verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).

3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.6 All our website financial transactions are handled through our payment services provider, PayPal, Inc. You can review the provider’s Privacy Policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

3.7 We do not receive nor hold any personal financial information. Credit card details are collected and held by PayPal, Inc.

3.8 All indicators and automated system subscriptions are handled through TradeStation Group, Inc. You can review the provider’s Privacy Policy. We do not share any personal information with this provider, nor deal with complaints and queries relating to their platform.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information:

– to the extent that we are required to do so by law;
– in connection with any ongoing or prospective legal proceedings;
– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
– to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3 Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2 Information that we collect may be transferred to the European Economic Area which does not have data protection laws equivalent to those in force in the United States of America.

5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.4 You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

– to the extent that we are required to do so by law;
– if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 Your personal information is contained behind the secured network of GreenRope and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

7.3 All transactions are processed through a gateway provider, in this case PayPal, Inc., and are not stored or processed on our servers. All sensitive information you supply is encrypted via the Secure Socket Layer (SSL) technology of this company.

7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8. Variation

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 The revised privacy policy shall apply to the use of our website from the date of publication of the revised privacy policy on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of this privacy policy.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity.

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

9.5 You can visit our site anonymously, but some information may just be available for members subscribed to the site.

9.6 If a data breach occur, we will notify you via email within seven business days.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12.2 You can change your personal information by emailing us, calling us or by logging into your account.

13. Cookies

13.1 We, along with third-party vendors such as Google, use cookies on our website.

13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to your web browser (if you allow) and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server and enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

13.3 Cookies used in this site and purposes for which they are used, are set out below:

– Log Data, to help remember and save user’s preferences for future visits, and process the items in the shopping cart.
– Google Analytics Cookies, to compile aggregate data about site traffic and site interactions in order to prepare reports on its activities and share them with other Google services (such as Google Remarketing and Demographics and Interest Reporting) and to contextualize and personalized the ads of its own advertisement network. The aim of the tracking is to provide customized advertising that reflects your online preferences.
– Third-party identifiers, such as the DoubleClick Cookie, to inform, optimize and serve ads based on your past visits to the site.

13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.5 You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

13.6 If you block cookies, some features that make your site experience more efficient will be disabled and may not function properly.

13.7 You can delete cookies already stored on your computer.

14. Policy Towards Children

14.1 Neither the site nor our services are directed to persons under 18.

14.2 If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at info@simplementetrading.com.

14.3 We do not knowingly collect personally identifiable information from children under 18 without parental consent. If we become aware that a child under 18 has provided us with personal identifiable information without parental consent, we will delete such information from our files and terminate that individual’s use of the service.

15. Our details

15.1 This website is owned and operated by Trading Systems.

15.2 We are registered in the United States of America under VAT number 41-3668474, and we are a member of the National Futures Association.

15.3 Our principal place of business is at:

755 Grand Blvd, Miramar Beach
Florida, 32550

15.4 You can contact us:

– by post, using the postal address given above;
– using our website contact form;
– by telephone, on the contact number (00)1.850.797.0161; or
– by email, using the email address info@simplementetrading.com.

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